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Shipping Information

Shipping Methods & Charges

Furniture requires special consideration in shipping and delivery. In home White Glove deliveries within the continental United States are completed by Zenith Home Services and similar home delivery companies. Because of our commitment to exceptional customer service, Young America's white glove delivery carriers will unpack, place these furnishings in the room of your choice and discard packing materials for you.

Furniture shipments generally take 2-3 weeks from the time the order leaves Young America, depending on the final delivery location. The White Glove delivery service will contact you to schedule a convenient delivery time based on your availability. We make every effort to display the most current and accurate product inventory information on our website. You will receive notification in the event there is an availability date change. Deliveries are generally scheduled within a 4-hour window during normal business hours, Monday through Friday. Failure to meet the driver at the appointed time may result in an additional re-delivery charge.

Shipping charges are calculated as a percentage of the total order price and are subject to a minimum charge.

Return Policy

Custom-designed furnishings and other made-to-order items require payment in full upon order, and cannot be returned or exchanged.

All Young America furniture is considered custom and we makes fabric and finish samples available to help you select the appropriate colors and designs for your decor. Because custom items cannot be returned, Young America suggests that you contact a Customer Service Representative to request a sample prior to purchasing. You can email Customer Service or call 1-800-659-7297 Monday - Friday 9am-4pm ET.

 

Other Locations

We do not currently support direct to home deliveries in Alaska, Hawaii, Canada or other International locations through youngamerica.com. For more information, please contact a Young America Customer Service Representative toll-free at 1-800-659-7297, Monday - Friday 9am-4pm ET.

Call us at 800-659-7297