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Returns & Exchanges

Custom-finished furnishings and other made-to-order items require payment in full upon order, and cannot be returned or exchanged. All Young America items are custom items.

Young America makes finish samples available to help you select the appropriate colors and designs for your decor. Because custom items cannot be returned, Young America suggests that you contact a Customer Service Representative to purchase a finish sample prior to completing your order. It is also important to review the appearance and nature of finish “options” illustrated on this website before ordering. You can email Customer Service or call toll-free at 1-800-659-7297 Monday through Friday 9am-4pm ET.


Young America works to ship orders as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order, please call us ASAP (within 3 business days of placing your order) toll-free at 1-800-659-7297 and we will attempt to cancel your order. If your order has already shipped, please see our returns policy for further instructions.

Call us at 800-659-7297