Purchasing Furniture

Where can I buy Young America furniture?

Anywhere you'd like. Young America furniture is available online or through independent furniture retailers. There are most likely several Young America retailers in your area and you can find them by using our StoreLocator.

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How can I get pricing information for the furniture I want to buy?

Young America furniture pricing is available here on our website. You can also buy local and save by finding a retailer near you. Retailers establish their own selling price for Young America furniture. You can get the phone numbers and maps to your nearby Young America Retailers using our StoreLocator.

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Can I purchase Young America furniture directly from the factory?

Yes. You can make purchases right here at youngamerica.com. You may also buy local and save by purchasing from a local retailer where you'll find furniture specialists to help make your selections and arrange local delivery service. Your local retailer can even service your furniture, should you need it, after the sale.

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Furniture Care and Cleaning

How should I clean and care for my Young America furniture?

• To protect your new furniture, we suggest the following:
  • Do not place your furniture in direct sunlight and/or a damp area.
  • Arrange your furniture so it is not placed in front of or over heating or air condi-tioning vents.
  • Avoid placing furniture directly under windows.
  • Be careful not to place rubber or plastic materials (place mats, lamp bases, notebooks, etc.) on your furniture. Certain rubber or plastics have ingredients that may react with and damage the finish.
  • Occasionally rotate accessories so they do not remain in the same spot for ex-tended periods.
  • Avoid creating marks on your furniture by placing a piece of felt, cloth or leather under accessories.
  • Lift objects from the top surface rather than dragging them across the finish when moving them.
  • Use a protective pad when using your furniture as a writing surface (especially when using a ballpoint pen).
  • Wipe up spills promptly. Water left over a prolonged period of time will cause white spots in the finish, and alcohol, perfume, after-shave and medicines can cause severe damage to the finish.
  • Dust frequently with a clean, dry, lint-free cloth. To remove accumulated dust or old furniture wax build-up, use a soft, lint-free cloth which has been dampened in a solution of mild detergent and warm water. Dry thoroughly using a clean, lint-free cloth and then apply furniture polish, wiping it in the direction of the wood grain. Young America recommends polishes that do NOT contain silicone or wax. Most furniture retailers, home improvement chains, home specialty stores, and some supermarkets offer these products.
  • We recommend that furniture be polished every six months.

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Furniture Warranty, Repair, Touch-ups and Replacement Parts

What is your furniture warranty?

Young America products are warranted to be free from defects due to materials and workmanship. If you discover or experience a defect, contact the Young America retailer from whom you made your purchase. The retailer assumes all responsibility for sales and servicing of Young America products.

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Where can I find a reputable furniture repair service?

Your local Young America retailer can make recommendations for repair service companies in your area.

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How can I obtain finishing material such as paints, stains, wood fillers, etc.?

Many of our Young America retailers, as well as many hardware stores, sell Finish Repair Kits and other related materials that can handle most minor touch ups and repairs.

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How can I get replacement parts for my Young America furniture?

Please contact your local furniture retailer to obtain any parts you might need. Here are a variety of additional options:

• Brown Drawer Guides or Drawer Stops

  You can contact our Customer Service center. We'll need a description of the hardware you need and for which piece of furniture it is for. If you don't know the group name of your furniture, please give us an item number of the piece including the type (bed, chair, etc.), and a description of its styling.

• Light Bulbs or Light Assembly

  Contact Furnlite for their extensive line of electrical lighting and components for your furniture.

• Decorative or Assembly Hardware

  You can contact our Customer Service center. We'll need a description of the hardware you need and for which piece of furniture it is for. If you don't know the group name of your furniture, please give us an item number of the piece including the type (bed, chair, etc.), and a description of its styling.

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What should I do if I experience a problem with my Young America furniture?

Contact the Young America retailer from whom you made your purchase. The retailer assumes all responsibility for sales and servicing of Young America products.

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Where can I find a touch-up marker to match my Young America furniture?

Many of our Young America furniture retailers, as well as many hardware stores, sell Finish Repair Kits and other related materials that can handle most minor touch ups and repairs.

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Furniture Construction and Assembly

I need to reassemble a piece of my Young America furniture. Where can I get assembly instructions?

Downloadable instructions for most collections and pieces are available in PDF format by finding the item(s) you have and there you will see options to download assembly instructions. If you know the product SKU please enter it in the form below. If you still need some assistance please feel free to Customer Service. Be sure to have the following information such as name of the group and the item number or description. This will help us identify the item you have.

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Is Young America solid or veneered?

Most of Young America's furniture features both hardwood solids and veneered wood panels that are locally-sourced and selected to meet the promise of durability and safety of our furniture. The Design Guide for each collection can give more information on the product. Cribs are hardwood solids only.

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Coordinating and Matching Furniture

Where can I get finish samples?

You can order finish sample cards directly online from Young America for $1.00 each, or at no charge (up to 5 cards).

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Where can I find Young America furniture to coordinate with the Young America furniture group I have now?

You may want to visit a local retailer who can make recommendations for you. To get a general idea of coordinating furniture, select a product category such as bedroom, storage, etc., and then refine your selection by selecting a finish such as dark woodtone, light woodtone or an accent color. Or select an age group such as infant, pre school, etc. You will get back a list of all the furniture we have that meet your search criteria and you might just find the perfect match.

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I'm interested in a particular group of Young America furniture. How can I find it?

Contact your local retailer to see if the item is in stock or can be ordered for you. You may also contact our Customer Service center. We'll need to know the group name (such as myHaven, Hampton Pointe, etc.). If you don't know the group name, please give us a description of the piece including the type (bed, chair, etc.), the color of the finish, and a description of its styling. The item number may also be found on the back of larger items and mirrors; or underneath table tops or chair seats.

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Can I get Young America furniture customized to my needs?

We are unable to customize furniture. Larger production runs in our factories enable Young America furniture to offer a better valued product.

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